man with crutches on sofa

Fast, easy access to crutches — delivered to you.

Crutches on demand

Intermountain offers convenient ordering and free, quick delivery of crutches – shipped directly to your door.

$55 for underarm crutches | $85 for forearm crutches
FSA / HSA Eligible

For patients located in Utah

  • Complete and submit  the form 
  • Our team will process your order before calling you to answer questions and confirm details for delivery
  • Your crutches will be shipped directly to your home in about 5 days
Get startedContact us: 385-887-7920 

Frequently asked questions

Learn more about what to expect with this service

Intermountain’s on‑demand service lets you get certain medicines and medical items, like crutches, without needing to visit a provider in person to get an order. 

You’ll start by filling out a short online form about your needs. No appointment is required. 

After you submit the form, one of our team members reviews your information. They may contact you through secure messaging, a phone call, or a video visit to confirm your order.

The review usually takes about 15–20 minutes. 

Once you’ve confirmed the details, our team will fulfill your order and arrange delivery to your home. 

We offer two types of crutches through our on-demand service. 

Standard aluminum underarm crutches 

These are the most common type of crutch. They are placed under the arm and have push buttons that let you adjust them to your height.  

aluminum crutches

Details: 

  • Sizes available: 
    • Youth: fits patients 4'6"–5'2"
    • Adult Medium: 5'2"–5'10"
    • Adult Tall: 5'10"–6'6"
  • Weight limit: up to 300 pounds
  • No assembly required. Comes packaged with all needed accessories 
  • Available for all ages who meet height and weight requirements 

Aluminum forearm crutches  

Forearm crutches, sometimes called elbow crutches, are often used by people who will use them for a longer time. They take more upper body strength but may be more comfortable and some people prefer them for long-term use. 

forearm crutches

Product Details

  • Weight limit: up to 250 pounds
  • Adjustable height and forearm cuffs
  • Adult size fits users 5'0"–6'2"
  • Standard underarm crutches: $55 (FSA/HSA eligible)
  • Forearm Crutches: $85 (FSA/HSA eligible)

No, you can request crutches without a provider's order. Intermountain on-demand services providers will place one for you after you submit the request form.

Most orders arrive within 5 business days of order confirmation.

Please call us if you are experiencing any concerns or problems with your crutches. Our return policy may vary slightly depending on the situation, so we are happy to talk through your concerns and help determine the best option.

If a return is possible, you may bring the crutches to one of our local Home Medical Equipment offices which can be found here, or you may mail it to 11520 Redwood Road, South Jordan, UT, 84095. If you plan to mail it back, please call ahead to let us know.

For damaged equipment or questions, please call 385-887-7320.

If you need replacement parts, just give us a call. We’ll be happy to help you with your request and make sure you get the parts you need. Please contact us at 385‑887‑7920.

We’re working to expand access. Stay tuned for updates in your area.