• Increased urinary frequency
• Sudden urge to urinate
• Feeling burning or stinging pain when urinating
• Feeling like your bladder is not fully emptied after urination
• Feeling pain not associated with urination in the lower abdomen (below the belly button)
• Blood seen in urine (Not related to menstrual blood) 

If you are experiencing vaginal/vulvar itching, thick, white, cottage cheese-like vaginal discharge without odor, or vaginal/vulvar soreness or irritation, these may be symptoms of a yeast infection. Please consider using our Yeast Infection Treatment on demand service here. If you are experiencing symptoms of both yeast infection and UTI, you may require in-person care. Please see your primary care provider or visit your nearest urgent care clinic instead.

• With Intermountain’s On-Demand service, you can get treatment for certain conditions by answering questions about your symptoms and condition online. This is done quickly and comfortably via online form without the need to schedule a visit with a provider.
• This service is not meant for patients who have recurrent UTIs or symptoms that indicate the infection has spread outside of the bladder. If you’re not sure if this is you, the form will ask questions to help evaluate whether we can care for you via On-Demand or if one of our other services, like a virtual visit or urgent care might be a better fit.
• After you complete the intake form, one of our Clinical Pharmacists will review your information. They will reach out to you through secure messaging, a phone call, or virtual visit to understand your symptoms and provide personalized treatment recommendations.
• Assessment and evaluation may take 15-20 minutes.
• After you discuss your symptoms and treatment options with a pharmacist, they’ll prescribe your treatment and send it to your preferred pharmacy so you can get relief quicker.

To help us understand your health needs, please have the following information ready when you fill out the intake form:

• Prescription insurance information
• Current height and weight
• Medical history (including medical history about any kidney dysfunction)
• Allergy and medication history
• Your primary care provider’s name and location 

The form will walk you through questions to help evaluate whether you qualify for this service. Once you submit it, one of our pharmacists will assess your responses and contact you to review your symptoms and treatment options.

This service is intended to treat patients who meet the following criteria:

• 18 years old or older
• Assigned female at birth
• Urgency or frequency with urination
• Burning with urination
• Lower abdominal pain or bladder pain
• Feeling of incomplete emptying
• Seeing blood in your urine (not related to menstrual blood)

The following symptoms/criteria may require you to visit with a provider.

• Assigned male at birth
• Fever or pain in the lower back
• A recent sexually transmitted infection
• Patients who are pregnant
• 2+ UTIs in the past 12 months
• Diabetes, complex bladder conditions, chronic catheter use, or patients who are immunocompromised
• Vaginal/vulvar itching, thick, white, cottage cheese-like vaginal discharge without odor, or vaginal/vulvar soreness or irritation. These may be signs of a yeast infection. If these are your only symptoms, consider using our Yeast Infection Treatment on demand service here.

If these apply to you or you know you don’t qualify for UTI Treatment On-Demand, please visit Intermountain Health Virtual Care to connect with a virtual Urgent Care provider, or find the nearest urgent care walk‑in location.

The pharmacy service costs $39, plus the cost of the prescription medication(s) after any insurance coverage. If you do not qualify for the service, you will not be charged.

You may use your insurance, however it’s not required. If you’d like to use your insurance, please check with your insurance provider to confirm coverage. We will attempt to bill your insurance for any medications that are prescribed. You will receive a receipt for the pharmacy service that you may submit to your insurance provider for reimbursement if your plan is eligible.

You may be prescribed an antibiotic that treats urinary tract infections. Our team of Clinical Pharmacists will review your symptoms and health information to evaluate which medication will best treat your condition.

You can expect to be contacted by a Clinical Pharmacist within a few hours of submitting your intake form – Monday through Friday between 9 a.m. and 5 p.m. MST – based on the time you selected for your return call.

If you qualify for on-demand treatment, a prescription will be sent to the pharmacy of your choice so you can begin treatment as soon as possible.

The Clinical Pharmacist will provide instructions on how to use the medication correctly, explain when you should start feeling better, and advise you on what to do if your symptoms do not improve after treatment.