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Employee Assistance Program

The Employee Assistance Program is for employees, spouses, and their dependents ages 6–26. We offer short-term, no-cost, confidential counseling, virtual training, legal/financial advising, leader support, and crisis services.

(800) 832-7733
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About our program

Supporting employees and their families

The Intermountain Employee Assistance Program is an employer benefit designed to support employees with personal or work-related stressors. Companies subscribe to Intermountain’s employee assistance program to provide support resources for their employees and their family members for any number of issues they might be experiencing. Don’t hesitate to take advantage of this service, free to employees, and get the help you need!

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Frequently asked questions

Learn more about our services.

Free, brief, confidential counseling is available to employees, spouses or domestic partners, and dependent children (ages 6 - 26) by a staff of licensed mental health professionals.

The EAP counselors offer counseling and resources about many personal and family problems, including the following:

  • Marital conflict and parenting
  • Experiences with depression and anxiety
  • Stress (life and workplace)
  • Substance abuse
  • Grief and loss
  • Wellness strategies
  • Legal consultation
  • Financial consultation
  • Elderly care

You or your family member will meet with a licensed, experienced counselor. Your situation will be assessed and together you will develop a plan for improvement. If the assessment indicates brief therapy, EAP counseling will continue until the problem is resolved or improved.

If your problem is not EAP appropriate because it requires a specialist or long-term counseling, you will be referred to a provider through your medical insurance or a community resource.

There is no cost to you or your family when you use the EAP. You can use this benefit even if you are not insured through your company. Your employer provides this service to you and your family as an employee benefit.

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October online event

Managing Conflict Effectively

Join us on Tuesday, October 14, 2025, at 11:00 a.m. MST, for a 60-minute session with ShaRee Hirschi, ACMHC, Employee Assistance Program Counselor. ShaRee Hirschi will challenge participants to think differently about conflict and teaches skills to be able to address conflict more effectively.

Register today!

Managing Conflict Effectively

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Conflict is a part of our work and personal lives – it is inherent in all relationships. Although conflict can be problematic, the goal is not to eliminate it, the goal is to manage it effectively. Unresolved or mismanaged conflict has been shown to have grave consequences for successful outcomes.

Here are three steps to help you manage conflict more effectively:

1. Know your style of conflict management

  • Competing
  • Accommodation
  • Avoiding
  • Compromise
  • Collaboration

2. Practice your skills for resolving conflict

  • Active listening
  • “I” statements
  • Understanding perspective

3. Evaluate

  • What worked?
  • What did not work?
  • What can I improve?
  • What should I continue to do?

This training challenges participants to think differently about conflict and teaches skills to be able to address conflict more effectively.

Register for webinar
CredibleMind

Self-Service Mental Health Resource

Intermountain EAP has partnered with CredibleMind to bring you and your loved one's free mental health resources across 100+ topics. Take charge your mental health now with tools to help you:

  • Beat burnout
  • Manage anxiety
  • Prevent depression
  • Relieve Stress
  • Sleep Better
  • And so much more...
Get Started

Want the convenience of the EAP site wherever you go? Download this guide for instructions on how to add EAP to your mobile device.

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Health Insurance Portability and Accountability Act

Intermountain Health's Employee Assistance Program follows federal (HIPAA) and state laws that require strict confidentiality of all client records. Records are released only when there is a written client request, by court order or by a licensing agency (i.e. DOPL). The law mandates that in cases of child abuse, elder abuse, or when a person may be a threat to his, hers, or someone else's safety, the counselor must notify the proper authorities.

All records are maintained in a secure, electronic case documentation system, separate from all other Intermountain records. The computer database of client information is accessible only to employees of Intermountain Employee Assistance Program. Utilization reports are provided to employers that contain aggregate data for the company. No report contains information that could identify an individual client.